Crafted Living – Delivery Information
At Crafted Living, every order is handled with care — from our warehouse to your doorstep. Whether you’re shopping for elegant accent chairs, modern coffee tables, stylish sideboards, storage cabinets, bedroom furniture, or other thoughtfully selected home furnishings, we strive to ensure your products arrive safely, securely, and ready to bring comfort, style, and functionality to your living spaces.
🚚 Delivery Options & Shipping Costs
Shipping costs are calculated automatically at checkout based on your location, selected delivery method, product dimensions, weight, and order details.
For larger furniture items, additional handling or shipping charges may apply and will be displayed at checkout where supported.
Estimated Delivery Times
Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days
Delivery times may vary depending on your location, product availability, shipping carrier services, and logistics conditions, especially for remote areas or oversized furniture.
These delivery estimates apply where the corresponding shipping services are available.
🚛 Logistics Method
At Crafted Living, orders are shipped through third-party logistics and courier partners. Depending on your location and the size of your furniture, your order may be delivered by local or international shipping providers.
Once your order is dispatched, you will receive a tracking number via email or SMS, where available, allowing you to follow your shipment until it reaches your delivery address.
Deliveries may be completed through standard courier services, express delivery partners, local last-mile delivery services, or specialized furniture freight carriers depending on the destination and product requirements.
Larger items, such as storage cabinets, sideboards, dressers, and accent furniture, may require additional handling or delivery arrangements.
📦 Packaging & Handling
Every Crafted Living order is:
- Carefully packed using suitable protective materials to help prevent damage during transportation.
- Securely sealed for safe handling and delivery.
- Checked before dispatch to help ensure product quality and order accuracy.
- Packaged appropriately to protect furniture surfaces, corners, hardware, glass components, and decorative finishes.
- Prepared with additional protective packaging where necessary for fragile or oversized products.
We aim to ensure your furniture and home essentials arrive safely, securely, and ready to enhance your living space.
Some furniture products may require assembly after delivery. Please refer to the product description for assembly requirements.
🎁 Gifting a Crafted Living Order
Looking for a thoughtful housewarming, wedding, or special occasion gift?
At Crafted Living, our collection of stylish home furniture, elegant decor, and practical living essentials makes gifting meaningful.
You may be able to include a personalized gift message at checkout, where available.
Some smaller home accessories may also offer gift-ready packaging options, depending on product availability.
Please note that oversized furniture may not be eligible for gift packaging.
📅 Delivery Schedule
Delivery Days
Monday to Friday
No Scheduled Deliveries
Weekends or public holidays
Actual delivery days may vary depending on the shipping carrier, destination, and type of delivery service.
Order Cut-Off Time
Orders placed before 1:00 PM: Shipped the same business day, where eligible and in stock.
Orders placed after 1:00 PM: Shipped the next business day, where eligible and in stock.
Orders placed on weekends or public holidays will generally be processed on the next business day.
Large furniture items, made-to-order products, or products requiring special handling may require additional processing time.
⚠️ Important Notes
Remote Areas
Delivery may take longer or include additional shipping charges depending on your location.
Missed Deliveries
Additional delivery attempts or re-delivery charges may apply if the courier is unable to complete delivery.
For oversized furniture, missed scheduled deliveries may require a new delivery appointment.
Incorrect Address
Please ensure your shipping information is complete and accurate before placing your order.
If you notice an error in your shipping address, please contact our customer support team as soon as possible.
Shipping Delays
Unexpected delays may occur due to weather conditions, customs processing, carrier disruptions, supply chain interruptions, or high order volumes.
Large & Heavy Furniture
Certain furniture products may require specialized shipping arrangements due to their size or weight.
Please ensure that doorways, hallways, staircases, and other access points can accommodate the furniture dimensions before placing your order.
Furniture Assembly
Some products may require assembly upon arrival.
Unless specifically stated on the product page or during checkout, assembly and installation services are not included.
📸 Damaged or Incorrect Orders
If your Crafted Living order arrives damaged, defective, or incorrect:
- Contact our customer support team within 48 hours of delivery whenever possible.
- Provide clear photographs of the affected product and its packaging.
- Include your order number and a brief description of the issue.
- For furniture, include photographs of any damaged panels, legs, surfaces, hardware, or missing components.
Our team will review your request and work to resolve the issue through a replacement, replacement parts, or refund where applicable.
We recommend inspecting furniture packages upon delivery and retaining the original packaging until you have checked the product.
This reporting timeframe does not limit your rights under applicable consumer protection laws.
📦 Track Your Order
Once your order has been shipped, you’ll receive:
- A tracking link via email or SMS, where supported.
- Shipping confirmation and tracking information.
- Delivery status updates provided by the shipping carrier.
You can use your tracking number to monitor your shipment and stay informed about its estimated arrival.
For oversized furniture deliveries, the shipping provider may contact you to arrange or confirm a delivery appointment.
💬 Need Assistance?
Have questions about shipping, furniture delivery times, tracking information, product dimensions, or special delivery arrangements?
Please visit the Contact Us page on our Crafted Living website.
Our customer support team is here to help make your Crafted Living shopping and delivery experience smooth, convenient, and worry-free.
At Crafted Living, we believe every home deserves thoughtful details, beautiful furniture, and exceptional care — from checkout to delivery.
Crafted Living — Thoughtfully Designed. Beautifully Lived.